Whybe Support

Last updated February 24, 2026

Need help with Whybe? Contact us at support@whybe.app

To help us resolve your issue faster, include your account email (or username), device (iPhone/Android), app version, and screenshots/screen recording if possible.

We typically respond to general support requests within 24–72 hours.

Quick help

Account & login

Use the password reset option on the login screen if you forgot your password.
If you no longer have access to your email, contact support with your account details.

Notifications

Check in-app notification settings (if available).
Also verify notification permissions in your device settings.

Community & posts

Use in-app report and block options for spam, abuse, or harassment.
Private communities may require admin approval before you can post or view content.

Chat issues

Try switching your network (Wi-Fi/mobile data).
Make sure you are using the latest version of the app.

Report or block a user

We aim to review and act on valid safety reports within 24 hours, including removing offending content and restricting or removing abusive users where appropriate.

If you see abusive behavior or objectionable content, please use the in-app Report and Block options.

We use automated systems and human review to help detect and address abuse, spam, fraud, and policy violations. We may remove content or restrict accounts when needed.

Safety reports are reviewed promptly, and urgent issues may be prioritized.

Privacy requests

For requests related to your data (access, correction, or deletion), email: support@whybe.app

Suggested subject lines: Delete My Whybe Account, Privacy Request

Account deletion

You can delete your account directly inside the app.

Path: Home → Profile avatar → Profile → Legal & support → Delete account

You can open your profile by tapping your profile avatar then scroll to the Legal & support section, tap Delete account, and confirm when prompted.

If you cannot access the app, you may also email support@whybe.app with the subject Delete My Whybe Account.

For more details, see Delete Account.

Account deletion is permanent (not temporary deactivation). Once confirmed, your account is deleted and cannot be restored.

Grievance Officer (India)

For grievances in India, contact: support@whybe.app

Please include details of your grievance, the email/phone linked to your account (if applicable), and any supporting screenshots.

We aim to acknowledge and respond within a reasonable timeframe (typically within 15 days), subject to verification and applicable law.