Delete your Whybe account

This page explains how to delete your Whybe account and what happens to your data.

Whybe provides permanent account deletion in-app (not just temporary deactivation).

Where to delete your account in the app:

If you need help, contact support@whybe.app.

Send an email to support@whybe.app with:

• Subject: Delete My Whybe Account
• Include: the email address (or other identifier) used to create your account

For your security, we may ask you to verify ownership of the account before processing the request.

This page is publicly accessible and can be used to understand the deletion process without reinstalling the app.

If you want us to process deletion, please use the in-app delete option or send an email request to support@whybe.app.

• Account & profile: your email, display name, bio, preferences, and other profile details.
• Profile photos & uploads: photos/media stored for your profile (and other uploads tied only to your account), subject to the “What may remain” section.
• Device notifications: push notification tokens/registrations linked to your account or device.
• Identifiers: internal IDs used to operate your account (removed or anonymized).

• Messages and shared content: Messages you sent and content you shared with others (for example, in chat threads or communities) may remain visible to recipients or other users, even after your account is deleted. Where feasible, we may anonymize content by removing direct identifiers.
• Legal & safety records: We may retain limited information when required by law or for security, fraud-prevention, abuse prevention, and enforcing our policies.
• Backups: Residual copies may persist in encrypted backups for a limited time and are removed on a routine schedule.

When you confirm deletion in-app (or after we verify an email request), the deletion process is initiated immediately. Some account data may be removed from active systems right away, and we typically complete deletion from active systems within 7 to 30 days.

Backup systems may take up to 90 days to fully cycle out residual copies. During this period, the data is not used to provide the Service and is kept only for backup/restore and security purposes.