This Privacy Policy explains how Whybe ("we", "us", or "our") collects, uses, shares, and protects information when you use the Whybe mobile application and related services (the "Service").
If you have questions, contact us at support@whybe.app.
If you enable location permissions, we may collect approximate or precise location (depending on your device settings) to support features like showing nearby connections or improving discovery results. Location is collected only when you grant permission and can be turned off anytime in device settings.
Some profile fields may be considered sensitive depending on your choices and local law (for example: dating preferences, gender identity, sexual orientation, or relationship preferences). You choose whether to provide this information. We use it only to provide matching and related features.
We do not use sensitive information to show third-party ads, and we do not sell it.
We work to keep Whybe safe and respectful. We may use automated systems and, in some cases, human review to detect, filter, and take action on content or behavior that may violate our rules, including spam, harassment, hate speech, abusive content, violent content, graphic content, fraud, and other objectionable material.
This may include restricting or preventing certain posts, comments, messages, profile content, or uploads from being published if they appear to violate our policies or community guidelines.
Users can also report and block other users in the app. We review reports and may take action such as removing content, limiting features, suspending accounts, or permanently banning users who violate our rules. We may also retain limited moderation and safety records where required for abuse prevention, legal compliance, and enforcement.
We review user reports promptly and aim to take action on valid safety reports within 24 hours, including removing offending content and restricting or removing accounts that violate our rules.
We process personal information based on user consent, performance of our service agreement, legitimate interests (such as improving safety and reliability), and legal obligations where applicable.
We do not sell your personal information.
We may share information in the following cases:
Whybe does not conduct background checks on users and does not guarantee the identity, intentions, or behavior of any user. You are responsible for your interactions with other users.
We may use automated systems and human moderators to review content and enforce our policies to maintain a safe environment.
The Service may rely on third-party services to function, such as:
These providers process data under their own privacy policies. You can review Google's policies at policies.google.com/privacy.
We retain personal information for as long as your account remains active or as needed to provide the Service. After account deletion, personal data is removed from active systems within 7–30 days. Backup systems may retain encrypted copies for up to 90 days before automatic deletion.
We may retain limited information for a longer period where required for legal compliance, dispute resolution, fraud prevention, abuse prevention, or enforcement of our terms.
Whybe is intended for users who are 18 years or older. We do not knowingly allow or collect personal information from anyone under 18. If we learn that a user is under 18, we will take steps to remove their account and data.
You can request deletion of your account and associated personal data:
Delete My Whybe Account and include the email you used to sign up.
When you delete your account, deletion is initiated immediately. Some data may be removed from active systems right away, while certain systems and backups may take additional time to fully cycle out.
We typically complete deletion from active systems within 7–30 days. Encrypted backups may retain residual copies for up to 90 days before automatic deletion.
Some limited information may be retained for legal, security, fraud-prevention, abuse-prevention, and policy-enforcement purposes. Messages you sent may remain visible to recipients even after deletion.
Deletion includes removal of your profile information such as name, email, photos, bio, gender, preferences, and stored location data associated with your account.
Depending on where you live, you may have additional rights (such as data portability, restriction, or objection). Contact us to exercise your rights.
Your information may be processed and stored in countries other than your own, including where our service providers operate. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
We use reasonable administrative, technical, and physical safeguards designed to protect information, including access controls and secure transmission methods where appropriate. However, no method of transmission or storage is 100% secure.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the app or by other means. The "Last updated" date above reflects the effective date.
Email: support@whybe.app